Coordinating non-emergency medical transportation and lodging that gets patients to the care they need, backed by 15 years of turning conversations into trusted relationships.
A sales and customer-experience professional with over 15 years in high-volume, customer-facing roles, now applying that expertise in healthcare logistics as a Medical Coordinator at MTM. I coordinate patient transportation and lodging, resolve complex concerns with empathy and accuracy, and treat every interaction as the start of a lasting relationship. A proven closer and problem-solver, I'm focused on growing into operations and account leadership within healthcare services.
My background combines healthcare logistics with 15+ years of professional sales and CRM experience — a pairing that opens a clear path into supervision, operations, and client account leadership. This is the trajectory I'm building toward in healthcare services.
Patient logistics, transportation and lodging coordination, and the healthcare-side experience every role above is built on.
Owning escalations, mentoring new coordinators, and handling the most complex cases — the natural next step from individual contributor to team anchor.
Leading a coordination team, owning daily performance metrics, and managing workflow — the move into salaried operations management.
Running a coordination center, setting strategy, and answering for program performance across a region or contract.
Managing health-plan and facility accounts: presentations, reporting, and growth. The role where my sales background and healthcare experience converge most directly.
Pay ranges are general U.S. market figures for these role types (sources: Indeed, ZipRecruiter, Salary.com, Glassdoor, 2025–2026) and vary by employer, location, and experience.
Open to opportunities in healthcare coordination, operations, and account management.